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Our
services are important to you!
Our customers are
operating on a competitive market which means there are a lot of
pressure to get the design work done as fast and easy as possible. The
designer should be able to concentrate on designing and have access to
best possible support. This is when our services gets into place!
Our services in short:
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Technical
support is available via telephone or email and is handled by
engineers with long experience of technical support. Behind us are
our vendors support organizations.
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Training is
important for the users of the software in order to be able to use
the software in an efficient way. We are offering both scheduled
training cources and on site trainings optimized for the customer.
Further training is also important as the software develops and to
cover this we are offering Workshops free of charge
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GM-portalen
is a place only accessible for users with valid maintenance
agreements. Here you will find information about the agreement,
covered products, installation support, Q&A, download area for
software updates, GATElib and much more.
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GATElib is a
service which supports customer´s component library. The designer
often needs to use the latest component from the vendor and then he
needs a schematic symbol quickly. GATElib solves this problem,
either the symbol is already in our library for download or the
symbol with basic component information as a text file can be
requested for delivery within a couple of days.
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Software updates
can be downloaded as soon as they become available from GM-portalen
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We are also
offering our RSS service where you can subscribe to the
information you are interested in. For example you can receive a
short message as soon as a new software update is available.
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